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We respond to email Monday through Friday, typically within 12 hours.

The Ecommerce phone line is available weekdays:
    Monday - Thursday: 7:00 AM - 3:30 PM HST
    Friday: 7:00 AM - 2:00 PM HST

The Visitor Center is open to the public:
     Daily: 9:00 AM - 5:00 PM
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Kauai Coffee

Find answers to all your coffee related questions at Kauai Coffee's Online Help Center. Discover brewing tips, answers to order questions, and elevate your coffee experience. Get expert guidance and a wealth of information to make every cup of Kauai Coffee exceptional. Start your journey to coffee perfection today!

Kauai Coffee Help Center

Orders are processed Monday - Friday, excluding holidays.
Air and Overnight orders are processed the same day when placed by 1:00 PM Eastern/10:00 AM Pacific time, or if placed on weekends or holidays, will ship out on the next business day.
Orders with Ground & Economy International shipping are typically shipped within 2 business days. 
Note: Processing times increase during sales events and the holiday season for domestic Ground & Economy International shipping methods which could delay your shipment. 

If you wish to upgrade the order to Air or Overnight delivery, click here.

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