How can I pause a subscription?Updated 20 days ago
Below are the steps to pause a subscription shipment. In addition, you can also:
- Schedule orders to ship on specific dates
- Or have a subscription order ship immediately
- Change the delivery frequency between 1 & 16 weeks
- Or indefinitely pause your subscription
Steps to pause a shipment:
- Sign in to your account by clicking on the Account link.
- Once you have signed in and are on the Account page, click on the Subscriptions link.
- On the Manage Your Subscription page, you will see the Billing schedule menu, which lists upcoming shipments.
- To the right, there is a button titled Pause My Subscription, clicking this will indefinitely pause your subscription.
If you have any further questions or concerns about pausing a subscription order, please don't hesitate to contact us through the online chat located at the bottom of this page.