How can I pause a subscription?Updated 2 months ago

Below are the steps to pause a subscription shipment. In addition, you can also:

• Schedule orders to ship on specific dates
• Or have a subscription order ship immediately
• Change the delivery frequency between 1 & 16 weeks
• Or indefinitely pause your subscription

Steps to pause a shipment:

1. Sign in to your account by clicking on the Account link.
2. Once you have signed in and are on the Account page, click on the Subscriptions link.
3. On the Manage Your Subscription page, you will see the Billing schedule menu, which lists upcoming shipments.
4. To the right, there is a button titled Pause My Subscription, clicking this will indefinitely pause your subscription.
   

 
If you have any further questions or concerns about pausing a subscription order, please don't hesitate to contact us through the online chat located at the bottom of this page.