All articles

Subscriptions

How can I create a subscription?

Follow the steps below to create a subscription:. If you have any further questions or concerns about placing a subscription order, please don't hesitate to contact us through the online chat located at the bottom of this page.

I'm about to run out of coffee, how can I get my order to ship ASAP?

Below are the steps to have your next subscription order shipped immediately. In addition to changing this interval, you can also:. Steps to have your next subscription order ship immediately:. Note during sales events and holidays times it may take

Can I add a one time purchase to ship with my subscription order? Yes you can!

Yes, you can add any items to ship with your subscription. Follow the steps below to add items:. In addition, you can adjust quantities, remove items, and change the coffee grind options. If you have any further questions or concerns about adding a o

How can I add a new coffee to my subscription?

Yes, you can change or add an additional new coffee to your subscription. Follow the steps below to add items:. In addition, you can adjust quantities, add a one-time purchase, and change the coffee grind options. If you have any further questions or

Where do I update the shipping address of my subscription?

Follow the steps below to update the shipping address for your subscription:. If you have any further questions or concerns about updating your subscription address, please don't hesitate to contact us through the online chat located at the bottom of

How do I update my subscription payment method?

Follow the steps below to update the payment method for your subscription:. If you have any further questions or concerns about updating your subscription payment method, please don't hesitate to contact us through the online chat located at the bott

Where can I adjust the quantities in my subscription?

Yes, you can change quantities on the items you subscribe to. Follow the steps below to change quantities:. In addition, you can add a one-time purchase, add new subscription items, change the grind option, and remove items. If you have any further q

Where can I change the grind option on my subscription?

Yes, you can change the grind option on your subscription. Follow the steps below to change the grind option:. In addition, you can add a one-time purchase, add new subscription items, and adjust quantities. If you have any further questions or conce

How can I change the delivery frequency?

Below are steps outlined for updating your subscription shipping interval of 1 week up to 16 weeks. In addition, to changing this interval, you can also:. Steps to change interval. If you have any further questions or concerns about updating your sub

How can I set a different delivery date?

Below are steps to specify a specific delivery date. In addition, to specifying a specific date, you can also:. Steps to specify a date:. Note: If the billing schedule is adjusted it will not adhere to your plans shipping interval and will need to be

How can I skip a shipment?

Below are the steps to skip a subscription shipment. In addition, you can also:. Steps to skip a shipment:. If you have any further questions or concerns about skipping a subscription order, please don't hesitate to contact us through the online chat

How can I reactivate my subscription?

Below are the steps to reactivate your subscription:. If you have any further questions or concerns about reactivating your subscription, please don't hesitate to contact us through the online chat located at the bottom of this page.

How do I cancel my subscription?

Below are the steps to cancel or reactivate your subscription. To Cancel:. To Reactivate:. If you have any further questions or concerns about canceling or reactivating your subscription, please don't hesitate to contact us through the online chat lo

Can I apply points to a subscription order?

There is a way you can redeem points, however it requires a simple work around. Simply skip the next subscription order, see instructions below on how to do so and then place a regular order in place of the subscription order.If you have questions ab