Kauai Coffee logo
Kauai Coffee logo

All articles

How can I redeem Ohana Perk points?Updated 25 days ago

Redeeming Ohana Perks points is a great way to save. By following the steps below, you can redeem points on your order today!

Using express checkout methods, such as Shop Pay, PayPal, G Pay, Meta Pag, and Apple Pay, will bypass the option to redeem your points. If you wish to redeem points, use the standard checkout as detailed below.


On desktops, laptops, and larger tablets:

  1. Add items you wish to purchase into your cart and navigate to the shopping cart/basket.

  2. Continue to order checkout by clicking on the CHECKOUT NOW button.




  3. Then click on Log in and enter your email address and password.



  4. If prompted to enter a Shop Pay confirmation, you will need to bypass this popup by closing it. Click on the X. Or if you are already logged into Shop Pay, tap on Check out as a guest.




     
  5. Once logged in to the checkout, select a points redemption reward, then click on the Redeem button, and complete the remainder of the checkout. 


On mobile and smaller tablets

  1. Add items you wish to purchase into your cart and navigate to the shopping cart/basket.

  2. Continue to order checkout by tapping on the CHECKOUT NOW button:
  3. Then tap on Log in and enter your email address and password.
  4. If prompted to enter a Shop Pay confirmation, you will need to bypass this popup by tapping the X, in order to redeem Ohana Perk points. Or if you are already logged into Shop Pay, tap on Check out as a guest.


5. Once logged in to the checkout, you can select a points redemption reward. 

  • First, tap the down arrow to show the order summary.
  • Then select a reward from the dropdown menu.
  • Tap on the arrow to redeem.
  • Lastly, complete the remainder of the checkout. 


If you are unable to see your points on either the checkout pages or at the bottom of your account page, please click here for suggestions.

At this time, Ohana Perk points and online gift certificates can only be earned and redeemed online and not at the Kauai Visitor Center.

Note:

  • Points expire 12 months from last purchase. 
  • A maximum of 5,000 points may be redeemed per order. 
  • Ohana Perk Points are awarded once your purchase has shipped. 
  • Redemptions are limited to one reward per order.
  • Ohana Perk Points can only be earned and redeemed online.
  • Free Shipping Reward Is Not Applicable For International Shipments
  • See FULL TERMS & CONDITIONS

If you have any further questions or concerns regarding Ohana Perks reward redemption, please contact us through the online chat located at the bottom of this page.

Was this article helpful?
Yes
No