How can I skip a shipment?Updated 5 months ago
Below are the steps to skip a subscription shipment. In addition, you can also:
- Schedule orders to ship on specific dates
- Or have a subscription order ship immediately
- Change the delivery frequency between 1 & 16 weeks
- Or indefinitely pause your subscription
Steps to skip a shipment:
- Sign in to your account by clicking on the Account link.
- Once you have signed in and are on the Account page, click on the Subscriptions link.
- On the Manage Your Subscription page, you will see the Billing schedule menu, which lists upcoming shipments.
- To the right, there is a button titled Skip payment, click this will skip that shipment.
- After clicking on Skip payment, the button is titled Unskip payment.
If you have any further questions or concerns about skipping a subscription order, please don't hesitate to contact us through the online chat located at the bottom of this page.