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Orders

How can I cancel my order?

If your order has not yet shipped or is not in the final stages of processing, we can assist you with canceling it. If you have any further questions or concerns regarding canceling an order, please don't hesitate to contact us through the online cha

How can I change the delivery address on my order?

If your order has not shipped nor is in the final stages of processing, we can assist you with updating a delivery address. Updating Delivery Information on Shipped Domestic Parcels. On international shipments, delivery addresses are not able to be u

I need to edit my order?

If your order has not shipped nor is in the final stages of processing, we can assist you with updating or changing quantities by starting an online chat from the bottom of the page. If it is after hours, leave a chat message, and we will handle your

How do I update the shipping method?

If your order has not shipped nor is in the final stages of processing, we can assist you with making changes to the shipping method. If you have any further questions or concerns regarding a shipping method, please contact us through the online chat

I meant to make a one time purchase but it appears I signed up for a subscription, what do I do?

You may have inadvertently selected the Subscribe & Save option on the product page when the initial purchase was made:. In addition, during checkout there is a checkbox acknowledgment, stating that you are agreeing to a subscription that will renew